Shipping policy
At Pawrint Threads Co, all items are made to order and fulfilled through our trusted production partners.
Shipping Locations
We currently ship within the United States. At this time, international shipping may be limited or unavailable.
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays). Once processed, orders are sent to production and prepared for shipment.
Shipping Time
After processing, orders are shipped and typically arrive within 3–7 business days, depending on the destination.
Estimated Delivery Time
Most customers receive their orders within 7–14 business days from the date of purchase.
Shipping Rates
Shipping costs are calculated at checkout. We may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
During high-demand periods (such as holidays), processing and shipping times may be extended. We appreciate your patience.
Incorrect Address
Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is entered, please contact us immediately. We will attempt to update it before shipment, but cannot guarantee changes once the order has been processed.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at support@pawrintthreads.com. We will work with the shipping carrier to resolve the issue and provide a replacement or refund when appropriate.
Contact
For any shipping-related questions, please contact us at support@pawrintthreads.com. We typically respond within 24 hours.